Privacy Policy

Our Privacy Policy shall set out the manner in which we will be accessing and using the personal information provided to us by you and / or authorized by you as acceptable to access and use. By use of this website and / or the services under this website you agree to be bound by the terms and conditions set out in our Privacy Policy and you warrant that all details / data provided by you is accurate.

CANCELLATION POLICY

  • Customers cannot cancel an order once it is placed and confirmed.
  • Cinnamon Hotels & Resorts may cancel an order due to unforeseen circumstances, and in the event of such cancellation a refund within 07 working days will be issued.

COMPLAINTS POLICY

  • Any complaints in terms of the services may be lodged at info@cinnamonhotels.com and a representative shall attend to such complaints within 3 working days.
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